About this role
Role Overview
- Design, develop, test, and maintain internal automation workflows and system integrations.
- Identify repetitive or manual business processes and convert them into efficient, supportable automation solutions.
- Build automations that improve data flow, task execution, notifications, approvals, and operational reporting.
- Manage and transform data across multiple business platforms, ensuring consistency, accuracy, and reliability.
- Build and maintain integrations using APIs, webhooks, JSON, and low-code or no-code automation platforms.
- Support data synchronisation and process integration across Microsoft platforms and operational tools.
- Develop solutions using Microsoft Power Platform, including Power Automate, Power Apps, and Dataverse where appropriate.
- Build and maintain workflows across Zapier, Make.com, and Rewst.
- Work confidently with platforms including HaloPSA, Xero, and NinjaOne to support operational process automation.
- Monitor automation performance, troubleshoot failures, and continuously improve reliability and efficiency.
- Maintain clear technical documentation for workflows, integrations, dependencies, and support processes.
- Recommend process and platform improvements that create measurable operational benefit.
Requirements
- Previous experience working for a Managed Services Provider is mandatory.
- Strong experience in automation engineering, workflow development, systems integration, or similar roles.
- Advanced hands-on experience with Microsoft Power Platform.
- Extensive experience with Zapier, Make.com, and Rewst.
- Strong working knowledge of HaloPSA, Xero, and NinjaOne.
- Strong understanding of APIs, webhooks, JSON, and data mapping between systems.
- Experience managing data and process integration across multiple business platforms.
Benefits
- Flexible schedule
- Opportunities for promotion
- Promotion to permanent employee
- Work from home