Drive Operational Cadence & Goal Delivery — Build and maintain robust operational rhythms that give teams clarity, visibility, and accountability.
Program & project delivery — Take ownership of high-impact, cross-functional programs. Bring structure, coordination, and momentum to complex work that spans multiple teams and needs someone to drive it to the finish line.
Champion Culture & People Experience — Design and deliver impactful onsites, team forums, connection rituals, celebrations, and milestone recognitions.
Communications — Keep the group informed and aligned. Synthesise complex information into clear updates, and make sure the right people have the right context at the right time.
Leverage AI & Emerging Tools — Actively experiment with and apply AI tools to improve how you and the team work — whether that's streamlining communications, improving tracking, or finding smarter ways to get things done.
Predicting Emerging Opportunities — Stay ahead of the curve. You'll develop a nose for emerging opportunities and friction points across the group — and start working on solutions before anyone has to ask.
Support the Lead — In some roles, you'll be a trusted partner to the Exec(s) — keeping their time focused on what matters most. That means managing their calendar, triaging requests, coordinating meetings, pulling together materials, and making sure nothing falls through the cracks.

You've got a background in operational or generalist roles — think program or project management, team operations, or generalist ops — and you've consistently worked across large, complex, cross-functional teams, ideally in tech or fast pace environment.
You genuinely enjoy and have experience in the people side of operations — the culture, the vibes, the celebrations, not just the process.
You thrive in ambiguity.
You're a strong communicator who can tailor your message whether you're writing a Slack update or presenting to a Group Lead — some experience in change management is a plus
A keen eye for detail and a strong desire to uphold high standards of excellence
Able to build relationships and rapport fast and constantly expand internal networks
Experience prioritising, managing and tracking multiple projects simultaneously with the ability to work autonomously in a fast-paced, high-growth environment
You learn fast and you're curious — you're always looking for better ways to work, and you actively leverage tools like AI to improve the quality and speed of what you deliver

Equity packages
we want our success to be yours too
Inclusive parental leave policy that supports all parents & carers
An annual Vibe & Thrive allowance to support your wellbeing, social connection, office setup & more
Flexible leave options that empower you to be a force for good, take time to recharge and supports you personally

Operations Business Partner – 12 months FTC

Key skills