Ensure optimum performance of infrastructure and enterprise wide technology through the creation, advancement, and support of the technology, ensuring compatibility of design/components
Responsible for long-term planning for enterprise wide technology aligned with organizational/GTS goals
Install, and maintain infrastructure throughout organization
Provide support for projects in relation to enterprise system requirements and testing as needed
Contribute technical expertise to the planning of system architecture
Develop/maintain policies and procedures surrounding enterprise-wide technology
Lead operations for system performance, complex problem determination, and resolution for systems at different enterprise levels
Develop guidelines for system implementation in regards to retaining system security
Monitor system performance; perform complex problem determination, and resolution for systems at different enterprise levels
Direct impact analysis regarding enterprise-wide technology
Technical expert for support of system integration, software and hardware at enterprise level for optimum performance
Remain current on new technologies; introduce applicable technology in alignment with goals and for creative solutions
Requirements
Bachelor’s Degree in Computer Science or related field or equivalent experience
Minimum 6 years of related experience
Technical expert and leader for necessary input to project work
Knowledge of application architecture, operating systems, etc.; ability to perform job independently
Prefer capacity monitoring experience
Technical planning experience necessary
Excellent analytical and problem-solving skills for complex technical problems
Excellent organization and time management skills
Ability to report on technical information, while tailoring to the audience
Identify and mitigate risks; contribute to risk management plan
Excellent written and verbal communication skills to employees of all levels