About this role

Provide structured reporting and system updates to internal teams
Track risks and support issues while ensuring documentation remains current
Coordinate proactively across SRM, Operations, and cross-functional stakeholders
Maintain accurate data in core systems to support strategic decisions
Operating the AI Agents / Tools for the assigned responsibilities

Bachelor’s degree (B.A./B.S.) in a related administrative field such as International Business, Logistics, Business Administration, Communications, or similar.
1+ year of prior experience in operations, coordination, administrative, or support functions, highly desired
Proficient English communication skills, verbal and written (C1)
Strong ability to track tasks, engage stakeholders, and drive items to closure
Proficiency in preparing reports, summaries, and structured documentation
Skilled in AI applications and receptive to innovative solutions
Demonstrated commitment to maintaining accurate and complete system updates and operational data
Clear written and verbal communication with SRM teams and internal stakeholders
Proficiency with internal tools, CRM platforms, and shared tracking systems
Familiarity with operational metrics, risk tracking, or growth-related reporting. Experience working with cross-functional or global teams.

Operations Coordinator – Subscriber Success

Key skills