Senior Software Engineer – Backend Quality Engineer, Automation

Role Overview

• Hands-on ownership of automation frameworks and suites for one or more services/products.
• Drives automation coverage and reliability improvements; owns triage workflows and reduces flakiness and runtime.
• Partners with engineers to ensure stories are testable and quality gates are met before promotion.
• Design, build, and maintain automated test frameworks and suites for APIs and services; expand coverage while keeping tests deterministic and fast.
• Create reusable automation patterns (data builders, helpers, stubs/mocks where appropriate) to reduce duplication and improve maintainability.
• Own regression automation health: flake reduction, runtime optimization (parallelization where appropriate), and clear failure triage signals.
• Define and implement a layered test strategy (unit, component/service, integration, end-to-end) aligned to change risk and payment criticality.
• Integrate automated tests into CI/CD and define/enforce quality gates for merge and promotion readiness (evidence-based Definition of Done).
• Drive defect prevention: analyze defect leakage trends, run retrospectives on escapes, and implement systemic fixes (test gaps, unclear requirements, missing validations).
• Partner with Engineers, Architects, and Business Systems Analyst/Product Owners early to clarify acceptance criteria, edge cases, and testability; translate behavior into executable checks where appropriate.
• Provide quality feedback during design and product review cycles; promote testability, observability, and safe change patterns.
• Support release readiness by validating test evidence and coordinating with change/release processes as needed.
• Contribute to performance and resiliency validation approaches where appropriate (test data, scenarios, and automation hooks).
• Ensure monitoring and diagnostic artifacts exist for failures (logs/metrics/traces) and that test failures are actionable.

Requirements

• Strong experience in test automation engineering (building and maintaining automation frameworks and suites).
• Experience designing layered test strategies and integrating automated tests into CI/CD with meaningful quality gates.
• Comfort partnering with developers on testability, defect prevention, and release readiness; evidence-based communication style.
• Experience testing APIs/services and validating data flows; working familiarity with SQL and data validation concepts is a plus.
• Experience in regulated or high-integrity domains (payments, banking, money movement) with strong focus on correctness and auditability.
• Experience with BDD-style executable specifications and/or API automation tools commonly used in enterprise environments (tool-agnostic).
• Experience with performance testing concepts and test data management practices.
• Application Development, Business Management, CI/CD, Continuous Integration (CI) Tools, Customer Solutions, Design, Group Problem Solving, Process Improvements, QA Automation, Release Management, Software Quality Engineering, Software Solutions, User Experience (UX) Design.

Tech Stack

• SQL

Benefits

• medical/prescription drug coverage (with a Health Savings Account feature)
• dental and vision options
• employee and spouse/child life insurance
• short and long-term disability protection
• 401(k) with PNC match
• pension and stock purchase plans
• dependent care reimbursement account
• back-up child/elder care
• adoption, surrogacy, and doula reimbursement
• educational assistance, including select programs fully paid
• a robust wellness program with financial incentives
• maternity and/or parental leave
• up to 11 paid holidays each year
• 9 occasional absence days each year, unless otherwise required by law
• between 15 to 25 vacation days each year, depending on career level; and years of service.