Manage, renew, and grow a portfolio of accounts after their handover from the Client Acquisition team.
Drive sustainable long-term revenue growth, leveraging support from our Customer Success, Renewals, and Business Development teams.
Take ownership of the sales cycle within your accounts including upselling, cross-selling, and contract negotiations.
Develop strategic account plans tailored to individual customer goals, with a clear focus on retention and expansion.
Conduct targeted outreach initiatives and capitalize on the momentum generated by our proactive Marketing and Business Development teams.
Meet or exceed quarterly sales quotas by identifying and prioritizing high-potential opportunities within your book of business.
Deliver compelling product demonstrations and persuasive sales presentations that communicate clear, tailored value.
Collaborate closely with the Customer Success team to drive product adoption, satisfaction, and usage.
Partner with Renewals Representatives to ensure strong account retention and navigate pricing discussions effectively.
Monitor usage patterns to anticipate renewal risks and expansion opportunities.
Implement structured sales processes to counter competitive threats and increase customer lifetime value.

A Bachelor's degree or higher is preferred.
A minimum of 4 years’ experience in account management, with at least 2–3 years in business-to-business sales ideally in the software or SaaS space.
A proven track record of exceeding sales targets and driving customer growth.
Strong negotiation and communication skills, with the ability to clearly articulate complex value propositions and contract terms.
A strategic mindset with the ability to develop and execute effective account growth plans.
Demonstrated ownership of accounts, with a proactive approach to lead generation and revenue expansion.
Excellent organizational skills and the ability to manage multiple accounts, renewal cycles, and sales activities simultaneously.
Strong collaboration skills to partner effectively with Customer Success, Marketing, and Sales teams.
Excellent verbal and written communication skills in English.
Willingness to work in a hybrid setup: 3 days in the office per week.
Legal right to work in the country of hire.

Enjoy flexible paid time off options for enhanced work-life balance
Meltwater demonstrates a commitment to your well-being by contributing towards Discovery Health , ensuring robust healthcare coverage
Complimentary CalmApp subscription for you and your loved ones, because mental wellness matters.
Energetic work environment with a hybrid work style, providing the balance you need
Benefit from our family leave program , which grows with your tenure at Meltwater.
Thrive within our inclusive community and seize ongoing professional development opportunities to elevate your career.

Account Manager

Key skills