Key skills
AnsibleAWSAzureCloudLinuxPuppetTerraformAIClaudeDatadogNew RelicDynatraceGitHubSaaS
About this role
Role Overview
- Own SaaS application reliability and architecture
- Solve complex systems issues
- Support and escalated customer-facing issues
- Participate in a 24/7 on-call rotation
- Lead root cause analysis and remediation efforts
- Automate workflows to improve efficiency
- Build and maintain dashboards for real-time monitoring
- Drive reliability improvements across cloud infrastructure
- Enforce security and compliance standards
- Coordinate cross-team incident resolution
- Manage disaster recovery and operational playbooks
- Mentor engineers and foster technical excellence
- Be a reliable, collaborative presence on the team
Requirements
- 5 Years of experience as an SRE
- Experience performing log analysis and software remediation
- Experience using configuration management tools (Terraform, Puppet, Ansible)
- Experience working with cloud platforms (Azure/AWS) and remote collocated systems
- Familiarity with AI-driven tools such as Claude AI, GitHub Copilot, Cursor, or Devin AI
- Deep knowledge in monitoring and alerting tools (New Relic, Datadog, Dynatrace)
- Confidence in navigating and troubleshooting operating systems (Windows, Linux)
Tech Stack
- Ansible
- AWS
- Azure
- Cloud
- Linux
- Puppet
- Terraform
Benefits
- Health insurance
- Retirement savings plans
- Generous paid time off
- Supportive work-life balance