Collaborate with stakeholders (sales, credit, compliance, IT) to elicit, document, and refine business requirements
Serve as subject matter expert for POS system functionality related to credit applications, quoting, and contract workflows
Partner with IT teams to design, test, and deploy system enhancements, integrations, and bug fixes
Develop test cases and execute user acceptance testing (UAT) for new features, upgrades, and integrations
Act as liaison between business users and technical teams, ensuring clarity and alignment with a focus on Canada and Mexico sales operation
Provide training, documentation, and support to end-users on POS system functionality
Communicate project updates, risks, and timelines to leadership

BS/BA and prefer 2-4 years of relevant experience or 6 years of relevant experience in lieu of degree
Experience with POS systems, loan origination platforms, or CRM tools is a plus
Experience as a Business Analyst, preferably in financial services
Analytical mindset with ability to troubleshoot, validate, and optimize system logic
Ability to analyze business processes and document workflows
Proficiency in requirements documentation, process modeling, and functional specifications
Excellent communication skills to bridge business and technical stakeholders
Exceptional Candidates Might Have:
Background in automotive finance or equipment leasing industries
Knowledge of integration with e-signature platforms and dealer management systems
Bachelor’s degree in Business, Finance, Information Systems, or related field

Product Owner – Point of Sale, DocuSign

Key skills