Own the end-to-end licensing process for substantiated component repairs for CFM and GE MRO partners
Drive continuous improvement initiatives for repair licensing processes, from customer request intake through agreement auditing
Apply structured problem-solving, leveraging FLIGHT DECK tools to resolve issues
Develop and manage key performance metrics to actively monitor repair requests
Partner with the FLIGHT DECK leader and team members to design and refine SFDC dashboards and reports
Influence current and future repair strategies for CFM and GE product lines
Collaborate with CFM and GE repair network leadership on capacity planning and sourcing strategy
Execute licensing policies and strategies by leveraging cross-functional networks
Use technical judgment to solve complex daily problems
Apply analytical and commercial thinking to support pricing decisions
Train and develop contractor resources responsible for processing SFDC requests
Foster a positive, inclusive, and collaborative team environment
Requirements
Bachelor’s degree in Engineering or Business Administration
Minimum of 5 years of experience in a technical role, preferably within a repair station environment (FAR-145), repair engineering, or technology development
Ability to operate in a fast-paced, dynamic environment, managing multiple priorities and stakeholders
Strong strategic thinking skills
Technical knowledge of engine hardware and component repair in a shop or MRO environment
Willingness to travel to support audits, customer engagements, and other business needs as required
Demonstrated experience with FLIGHT DECK deployment and process improvement initiatives
Proven project management skills
Experience leading cross-functional project teams and driving alignment across multiple stakeholders
Prior customer-facing experience, ideally with MRO providers or airlines
Tech Stack
SFDC
Benefits
Healthcare benefits include medical, dental, vision, and prescription drug coverage
Access to a Health Coach from GE Aerospace
Employee Assistance Program, which provides 24/7 confidential assessment, counseling and referral services
Retirement benefits include the GE Aerospace Retirement Savings Plan, a 401(k) savings plan with company matching contributions and retirement contributions
Access to Fidelity resources and planning consultants