Serve as the primary liaison between national design teams and local deployment sites to ensure functional readiness and integration
Guide business stakeholders through the functional validation process, empowering them to confirm that the system meets their operational needs
Assist subject matter experts in conducting final functional readiness assessments and go/no-go decisions
Lead the functional validation of testing scope and test scripts to ensure they adequately cover critical business workflows for Registration and Scheduling
Conduct detailed reviews of all training materials (e.g., job aids, curriculum) to verify their accuracy, clarity, and alignment with the final system build
Perform functional validation of defect resolutions to confirm that fixes have resolved the business problem from an end-user perspective
Support system cutover scope validation, with a specific focus on the integrity of converted or migrated Registration and Scheduling data (e.g., patient demographics, future appointments)
Manage the request and review process for change management products (e.g., go-live communications, tip sheets) to support user adoption

A minimum of 3-5 years of experience in business analysis, quality assurance, application testing, or a super-user role within a healthcare setting
Direct, hands-on experience with the Oracle Health (Cerner) Millennium platform, with specific expertise in Registration and Scheduling from a user perspective
Demonstrated expertise in quality assurance, user acceptance testing (UAT), and functional validation principles
A deep understanding of patient access workflows is required
Previous Federal consulting or experience working within the DoD, Veteran’s Health Administration (VHA), or Military Hospital System (MHS)
The ability to travel is an essential function of this role and may vary based on client, enterprise, or project needs, with up to 25% travel to client sites nationwide
Must be a United States Citizen
Candidates must comply with applicable client requirements, such as immunization and occupational health mandates

medical, dental and vision coverage
other wellness programs
401(k) plan with a generous employer match
employee stock purchase plan
generous Paid Time Off policy
paid parental leave and adoption assistance
free annual health screenings and coaching
ongoing programs recognizing major events in the lives of our employees throughout the year

Business Operation Readiness Analyst

Key skills