Train New Hires on procedures and software as needed.
Mentoring team members to promote career growth.
Responsible for tracking the workflow for team members.
First point of escalation for team members regarding compliance issues or complaints.
Monthly One on One meetings with team members.
Maintain a smaller caseload of assigned plans for administration and compliance work.

At least 6 years of Defined Contribution Plan Administration experience.
At least 3 years of People Manager experience.
Strong organizational skills, able to work independently in a fast-paced environment to meet deadlines while maintaining attention to detail.
Strong problem-solving skills in order to ensure the client experience is smooth throughout the entire annual compliance cycle.
Help evaluate and improve operational procedures.

Inclusive health, dental, vision and life insurance plans built to support diverse lifestyles, offer preventative care, and protect against hardship.
Easy access to mental health benefits to meet our team members and their families where they are.
20 plus days of paid time off (PTO), paid holidays, and 2 paid wellness days to give our employees the time they need to stay close with their loved ones, recharge, and give back to their communities.
401(k) Savings plan with a generous company contribution (up to 5%), and access to a financial professional to offer our employees the opportunity to plan-ahead for a strong financial future well beyond their working years.
Paid parental leave to support all team members with birth, adoption, and foster.
Health Savings and Flexible Spending Account options to help you save money on healthcare, daycare, commuting, and more.
Employee Assistance Program (EAP), LifeLock, Pet Insurance and more.

Team Leader – Retirement Plan Administration

Key skills