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People Operations Manager at Moonpig | JobVerse
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People Operations Manager
Moonpig
Website
LinkedIn
People Operations Manager
United Kingdom
Full Time
1 week ago
No Sponsorship
Apply Now
Key skills
AI
Stakeholder Management
Mentoring
Communication
Decision Making
About this role
Role Overview
Lead and develop the People Operations team, setting clear standards for service quality, accuracy, compliance, and continuous improvement
Own and optimise People Ops processes to ensure they are simple, scalable, and user-friendly, removing unnecessary complexity
Establish and maintain strong operational controls and governance to ensure accuracy, risk mitigation, and audit readiness
Ensure global People Operations meet all legal, regulatory, and internal compliance requirements
Oversee the end-to-end global payroll process, ensuring accuracy, timely delivery, and robust financial and data controls
Lead the development, implementation, and review of People policies across the Group
Manage compensation and benefits processes, ensuring alignment to policy and clear communication
Own onboarding and offboarding processes, ensuring a consistent and high-quality employee experience
Manage international mobility, including visa applications and renewals
Maximise the use of HR systems to streamline workflows, maintain accurate data, and deliver meaningful reporting
Identify opportunities to leverage AI and technology to improve efficiency and insight
Develop and maintain People metrics and reporting to support data-led decision making
Partner with Finance, Legal, Tech, and People teams to ensure aligned and effective delivery
Requirements
Proven experience in a People Lead or People Operations Manager role
Strong background in designing and implementing scalable, efficient People processes
Deep understanding of governance, compliance, and audit readiness within HR
Expertise across the full employee lifecycle, including onboarding, offboarding, and employee relations
Experience working in fast-paced, high-growth or international environments
Hands-on experience managing global payroll processes
Demonstrated experience leading and developing small teams
Ability to simplify complexity and create clear, user-friendly solutions
Strong coaching and mentoring capability
Excellent organisational, communication, and stakeholder management skills
Proficiency in HR systems, data management, and reporting
High attention to detail with a strong focus on accuracy and service quality
Collaborative and team-oriented approach with the ability to influence across functions
High integrity with a commitment to confidentiality
Positive, solutions-focused mindset with resilience in a dynamic environment
Benefits
Competitive Pay & Bonuses: Plus, generous pension plans & staff discounts.
Private healthcare (UK), mental health support & dog-friendly offices (London & NL).
Generous holidays, hybrid working (1-3 days in office, depending on role/team) & up to 20 days of international working.
Learning allowances, coaching & development programs.
Apply Now
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