Monitoring, automating, and improving the reliability, performance, and availability of software systems
Incident management and preventing incidents
Managing infrastructure
Building effective monitoring systems
Ensuring computer systems' smooth operation (through code)
Test, Change and Deployment management of new releases
Design and implement technical functionality parameterization in the customer facing and backoffice system
Define, document, execute, and optimize processes to achieve maximum effectiveness and efficiency
Create sustainable systems and services through automation and uplift
Set up and maintain test, staging and production environments
Support on testing cycle, involving with 3rd party vendors
Manage tasks of the projects and requests on different platforms (Azure DevOps, Gemini, MSP)
Gather and analyze metrics from operating systems as well as applications to assist in performance tuning and fault finding
Participate in system design consulting, platform management, and capacity planning
Provide demos and training to the users/involved teams
Working on-call shift to prevent incidents from ever happening
End user support

Overall 3+ years of application support, engineering, or development experiences
Good understanding of Cloud computing (public, private, hybrid)
Cloud resources management (Azure)
Cluster management and scalability
Kubernetes
CI/CD
Git repositories
Chaos Engineering
Knowledge of Microsoft products
Windows OS
Microsoft SQL Server tools
T-SQL programming
Basic knowledge of networking technologies
Self-starter
Well organized
Motivated
Ability to work under pressure and establish priorities
Ability to work independently and as a member of a team
Desire to learn and develop skills further
Responsible and reliable
Able to work across multiple projects simultaneously
Proactive approach to identifying problems, performance bottlenecks, and areas for improvement
Open and friendly personality with an ability to interact with people on different hierarchal and technical levels
Excellent English language skills, both spoken and written
Good understanding of banking business processes will be an advantage
Knowledge of ITIL processes and working with a ticket management solution is preferable
Microsoft certifications will be an advantage
Knowledge of Agile methodologies, such as Scrum or Kanban, is advantageous
University Degree or equivalent (Computer Science, Engineering or Business IT studies would be a plus)

A substantial degree of flexibility, allowing for an autonomous approach to performing duties
Challenging, engaging and varied tasks
Flat management structure
Long-term prospects with plenty of opportunities for development and growth
Travel possibilities
Private health insurance

Agile Application Engineer

Key skills