People Operations Partner

Role Overview

• Own and improve onboarding operations. Manage the end-to-end operational onboarding process, including welcome communications, I-9 verification, swag coordination, and IT setup. Continuously improve the process as we grow.
• Coordinate in-person orientation. Collaborate with Talent Programs in designing and running onboarding experiences at our San Francisco hub.
• Lead cross-functional People Ops work. Partner with Finance, Total Rewards, IT, Legal, Recruiting, and People Business Partners to plan and execute People Ops initiatives.
• Maintain People data accuracy. Manage Workday transactions for job changes, departures, and compensation updates while keeping data clean and audit-ready.
• Build scalable processes. Identify gaps across onboarding, offboarding, and core People Ops workflows and design better systems.
• Support compliance and audit readiness. Maintain accurate records and documentation, assist with audit preparation, and provide backup support for compliance-related processes as needed.
• Collaborate on reporting and analytics. Partner with cross-functional partners to build Workday reports that inform decisions and support operational and business needs.
• Improve the People Ops helpdesk. Respond to Tier 1 and Tier 2 questions, identify common trends, and improve self-serve resources.
• Drive People Ops projects. Lead initiatives like onboarding improvements, data audits, and employee experience programs.
• Support the team. Share knowledge and help improve how People Ops operates across the company.

Requirements

• Have 3–5+ years of experience in People Ops, HR operations, or a similar role, ideally in a fast-growing environment.
• Must be a Workday power user, comfortable handling transactions, running reports, and catching data issues early.
• Are familiar with tools like Google Workspace, Slack, Zendesk, Culture Amp, Navan, and Slab or Notion, and pick up new tools quickly.
• Think in systems and enjoy improving processes.
• Are organized, proactive, and detail-oriented, with the ability to manage multiple priorities.
• Communicate clearly and thoughtfully across teams.
• Take ownership and follow through.
• Care deeply about creating a great experience for every Whatnaut.

Benefits

• Generous Holiday and Time off Policy
• Health Insurance options including Medical, Dental, Vision
• Work From Home Support
• Home office setup allowance
• Monthly allowance for cell phone and internet
• Care benefits
• Monthly allowance for wellness
• Annual allowance towards Childcare
• Lifetime benefit for family planning, such as adoption or fertility expenses
• Retirement; 401k offering for Traditional and Roth accounts in the US (employer match up to 4% of base salary) and Pension plans internationally
• Monthly allowance to dogfood the app
• Parental Leave
• 16 weeks of paid parental leave + one month gradual return to work *company leave allowances run concurrently with country leave requirements which take precedence.