Key skills
FigmaUser ResearchCommunicationTime Management
About this role
Role Overview
- Independently designs user experiences for highly complex products, managing associated costs and Design methods.
- Directs and mentors designers in both design and research.
- Develops innovative solutions and systems to support strategic business unit objectives using human-centered design methods.
- Possesses in-depth knowledge of User Experience (UX), Customer Experience (CX), and technical standards.
- Applies in-depth knowledge of the business to enhance business operations across the enterprise.
- Oversees the UX design process across multi-disciplinary teams, educating UX designers on collaborating with other disciplines.
- Plans and conducts user research to inform design decisions, selecting appropriate qualitative and quantitative methods to support business and product goals.
- Translates research findings into clear, actionable insights that inform experience strategy, design solutions, and prioritization.
Requirements
- 5 or more years of experience (Preferred)
- Experience with complex transactional business models
- Excellent communication, organization, and time management skills
- Expert in design programs such as Adobe, Figma, Mural, and MS office suite
- Solid knowledge of HTML and CSS and the ability to produce prototypes
Benefits
- comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse
- Employees eligible to work from home also receive a monthly connectivity reimbursement to help offset internet costs