Partner with the Sr. Director and Minnesota Senior Leadership Team to design and implement the annual Arc of the Year plan, ensuring alignment with statewide goals and priorities.
Coordinate workflows and priorities across departments and regions to support program delivery, adjusting strategies as needed to remain responsive to changing conditions.
Translate organizational vision into actionable strategies and support Senior Managers in building work plans that drive member enrollment, retention of members/partners/funders, and overall program impact.
Serve as a connector between the Senior Leadership Team, Senior Managers, and external stakeholders to ensure clear, consistent, and timely communication of goals, expectations, and priorities.
Coordinate and manage internal and external meetings, agendas, and visits from state, private, and federal funders or local stakeholders.
Represent the department with key stakeholders at meetings and events, ensuring alignment, engagement, and accountability across teams.
Supervise assigned staff and project teams, providing coaching, direction, and resources to promote leadership, collaboration, and a culture of excellence.
Establish and track key metrics (recruitment, retention, satisfaction, site partnership quality), using data and feedback to drive continuous improvement and report outcomes to the Senior Director and leadership team.

Bachelor’s degree in computer science, Information Technology, or a related field.
8+ years of hands-on Salesforce Administration experience across multiple clouds and complex environments.
Advanced understanding of Salesforce platform and Salesforce Nonprofit Cloud (NPC)
Proficiency in Flows, Validation Rules, custom apps/objects, workflows, user/security setup, and data-quality reporting.
Experience establishing processes, standards, engineering best practices, and governance within a Salesforce organization.
Proven ability to lead, coach, mentor, and support new Salesforce Administrator(s).
Demonstrated skill partnering with Salesforce Developers and/or Solution Architects on large-scale system design.

Senior Salesforce Administrator

Key skills