Configure, manage, and maintain security and IT tooling, ensuring platforms are optimally set up and kept up to date.
Develop and deliver training and guidance to internal teams on IT and security tools, helping to build organisation-wide capability and awareness.
Provide day-to-day IT administration support across the business, ensuring systems and services run efficiently and reliably.
Implement and champion best-practice IT and security approaches, contributing to the continuous improvement of our security posture.
Provide timely incident support and escalation, triaging IT and security issues and coordinating resolution with the appropriate teams.
Escalate IT issues internally in a clear and structured manner, ensuring the right stakeholders are engaged at the right time.
Support internal and external compliance auditing activities, helping to prepare evidence, documentation, and responses as required.
Contribute to reporting requirements, producing clear and accurate data on IT and security activities, incidents, and performance metrics.
Collaborate with business units to support and advance their IT and security initiatives, acting as a trusted technical partner.

CrowdStrike
Deep, hands-on experience with Endpoint Detection & Response (EDR / Falcon Prevent + Insight)
Vulnerability Management (Falcon Spotlight)
Exposure Management
Cloud Security Posture Management (Falcon Horizon / CSPM)
Ability to configure, manage, integrate, and troubleshoot the full platform
not just administer it
Cloudflare
Proven, hands-on experience with Administration, configuration, and integration experience
Able to architect and troubleshoot beyond basic setup
Proven experience developing and delivering training programmes on security tools and practices to both technical and non-technical audiences.
One or more professional IT or security certifications (e.g. CompTIA Security+, CISSP, CEH, CISM, or equivalent).
Strong communication skills, with the ability to explain technical concepts clearly to a range of stakeholders.
A proactive, problem-solving mindset with a keen eye for detail and a commitment to continuous improvement.

Senior Security Engineer

Key skills