About this role

Support the Pricing & Eligibility team by ensuring contract pricing data is accurate
Determine appropriate member access to contract pricing based on required customer criteria
Review and validate credit and rebill requests for completeness and accuracy
Provide customer service related to pricing and membership for internal and external partners
Capture and maintain required audit documentation
Review and complete assigned work in the queue according to department guidelines
Research supplier and customer pricing and membership claims and take corrective action as needed
Escalate issues to management in a timely manner
Work collaboratively on projects to identify solutions and process improvements

High school diploma or equivalent
Minimum of 3 years of experience in a business-to-business manufacturing or distribution environment
Strong analytical and problem-solving skills
Experience analyzing data
Strong data entry skills
Experience using modern ERP software, including SAP and/or Oracle
Excellent verbal and written communication skills
Ability to manage timelines and meet vendor-specific deadlines
Ability to multitask in a fast-paced environment where accuracy is critical

Contract Analyst

Key skills