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Deskside Administrator at AMERICAN SYSTEMS | JobVerse
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Deskside Administrator
AMERICAN SYSTEMS
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Deskside Administrator
California, United States of America
Full Time
1 week ago
$40 - $47 USD
No Visa Sponsorship
Apply Now
Key skills
ITSM
Communication
Account Management
About this role
Role Overview
Provide on-site technical support to end users
Troubleshoot desktop/laptop hardware and software issues
Document and track IT incidents in the ticketing system
Collaborate with IT teams for issue escalation
Assist with user account management and training
Maintain accurate records of hardware inventory
Requirements
U.S. Citizenship
Active Secret clearance or Top Secret with SCI eligibility
1-2 years of experience in a deskside or technical support role
Current 8570/8140 IAT Level II Certification
Proficient in troubleshooting hardware and software issues
Good verbal and written communication skills
Familiarity with IT service management tools
Tech Stack
ITSM
Benefits
Comprehensive benefits package
Health insurance
Paid leave
Retirement plans
Insurance programs
Education and training assistance
Apply Now
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