ServiceNow Developer – Mid-level

Role Overview

• Implement specified and approved requirements from the teams' backlogs where you work, ensuring acceptance criteria and the designed test scenarios are met.
• Support the documentation of the user stories that make up the teams' backlogs, ensuring requirements are clear enough to be implemented.
• Build prototypes or implement proofs of concept within product design teams.
• Design automated tests on the platform (unit and regression), ensuring core functionalities are covered.
• Participate in all team ceremonies, including effort estimation.
• Execute all team tasks that are under your responsibility.
• Timely escalate observed impediments so they can be addressed by the team's Agile Master or by the client's team overseeing the service.
• Other routine tasks within the area.

Requirements

• Currently pursuing a university degree in Information Technology or a related field.
• Professional experience on the ServiceNow platform as a Developer, Systems Analyst, or in a similar role.
• Completion of the following official ServiceNow training courses: ServiceNow Fundamentals; Scripting in ServiceNow Fundamentals; Automated Test Framework (ATF): Introduction; Automated Test Framework (ATF): Run Tests and Test Suites; Automated Test Framework (ATF): Create and Schedule Tests and Test Suites; Automated Test Framework (ATF): Additional Tips, Techniques, and Resources.
• Preferred: Official vendor certification: Certified System Administrator (CSA).
• Note: If the candidate is close to graduation (expected degree conferral in December), an exception to the higher-education requirement may be considered.

Tech Stack

• ServiceNow

Benefits

• Medical and dental insurance.
• Profit-sharing.
• Internet allowance to support hybrid work.
• Life insurance.
• Meal/food allowance.
• Flexible benefits package: you will receive points to distribute among the options that best meet your needs according to program rules.
• Professional development: corporate university, access to online learning platforms, a language platform with more than 7,500 pieces of content and about 60 courses organized by level, area of expertise, professional skills and interests, and a platform that aggregates multiple educational institutions offering exclusive discounts for Deloitte professionals and their dependents. In addition, we offer a structured career plan with mentorship from Deloitte professionals via a coach who can listen to your challenges and support your development in both technical and behavioral skills based on their own experience.
• Well-being support: telemedicine service for remote pre-assessments; a family strategy program for expectant employees and future parents that provides full support during this special time; Gympass; a day off during your birthday month to celebrate one of the most important people in your life; access to psychological support and social services.
• Opportunity to join an inclusive culture: be yourself with equal opportunities for growth. To reinforce this commitment, we have developed a global "All In" strategy with eight pillars — Origins, Young Apprentice, STEM, DELAS, LGBT+, Inclui, Without Borders and Generation 50+. We highlight that all our vacancies are open to people with disabilities (PwD).