Senior ServiceNow Developer

Role Overview

• Implement the approved requirements listed in the backlog of the teams where you work, ensuring they meet the acceptance criteria and the designed test scenarios;
• Support the documentation of the user stories that make up the teams' backlog, ensuring requirements are clear enough to be implemented;
• Build prototypes or implement proofs of concept in product design teams;
• Design automated tests on the platform (unit and regression), ensuring that the main functionalities are covered;
• Participate in all team ceremonies, including effort estimation;
• Execute all team tasks that are under your responsibility;
• Promptly escalate any observed impediments so they can be addressed by the Team Agile Master or the client team supporting the service;
• Act as the team's technical lead of reference, ensuring everyone follows the recommended platform best practices and that the product meets security requirements;
• Other activities within the area.

Requirements

• Bachelor's degree in progress or completed in Information Technology;
• Professional experience on the ServiceNow platform as a Developer, Systems Analyst, or a related role;
• Hold the following official certification issued by the platform vendor: (CAD) Certified Application Developer;
• Have completed, within the official ServiceNow training path, the following courses: ServiceNow Fundamentals; Scripting in ServiceNow Fundamentals; Automated Test Framework (ATF): Introduction; Automated Test Framework (ATF): Run Tests and Test Suites; Automated Test Framework (ATF): Create and Schedule Tests and Test Suites; Automated Test Framework (ATF): Additional Tips, Techniques, and Resources.
• Note: If the candidate is close to completing their degree (for example, with expected graduation in December), an exception to the higher-education requirement may be considered.

Tech Stack

• ServiceNow

Benefits

• Medical and dental coverage.
• Profit sharing.
• Internet allowance to support hybrid work.
• Life insurance.
• Meal/food voucher.
• Flexible benefits package: you will receive points and can distribute them among the options that best suit your needs according to the program rules.
• Professional development: corporate university, access to online learning platforms, a language platform with more than 7,500 pieces of content and around 60 courses organized by level, area, professional skills and interests, and a platform that aggregates various educational institutions offering exclusive discounts for Deloitte professionals and their dependents. In addition, we offer a structured career plan with mentorship from Deloitte professionals through a coach who can listen to your challenges and support your growth in both technical and behavioral skills.
• Well-being support: telemedicine service for remote pre-assessments; Family Strategy program for pregnant employees and expectant parents to provide support during this special time; Gympass; a day off during your birthday month to celebrate; psychological support and social services channel.
• Opportunity to be part of an inclusive culture: you can be yourself with equal opportunities for growth. To reinforce this commitment, we developed a global "All In" strategy with eight pillars – Origins, Young Apprentice, STEM, Delas, LGBT+, Inclui, Without Borders and Generation 50+. We highlight that all our vacancies are open to candidates with disabilities.