Hire Hangar GlobalRemote
Customer Success Specialist
South Africa
Contract
1 week ago
$800 - $3,000 USD
No Sponsorship
Key skills
CRMCommunication
About this role
Role Overview
- Onboard new clients with structured kickoff calls and milestone planning
- Manage timelines and automate task flows using tools like Zapier or Make
- Communicate clearly and proactively with clients and internal teams
- Troubleshoot issues quickly and keep delivery running smoothly
- Support renewals by consistently delivering a strong client experience
Requirements
- Experience managing client relationships
- Hands-on experience with automation tools (Zapier or Make is a must)
- Strong communication skills and confidence leading calls over Zoom
- Comfortable managing timelines, workflows, and CRM systems
- Calm, proactive, and highly organized
- Bonus: familiarity with B2B environment
Benefits
- Competitive pay
- Remote working opportunities