Create the solution architecture definition for assigned change projects
Support the delivery of business outcomes that benefit both customers and colleagues
Work closely with stakeholders to contribute to the design and implementation of digital solutions
Validate alignment with the bank’s strategic target architecture and roadmap
Support the realisation of the enterprise and solution architecture
Work as part of development teams throughout the engineering development lifecycle
Provide technical guidance, resolving architectural impediments
Champion the adoption of architecture patterns and practices
Collaborate with programme stakeholders to help define the minimum viable solution architectures
Support the selection and integration of technologies using the bank’s approved technology catalogues and patterns
Adopt a DevOps mindset by working as part of development teams to embed architecture guidance in CI/CD pipelines
Requirements
At least 10 years of experience in designing and implementing scalable, serverless architectures with deep knowledge of Amazon Connect, FDC3, Cloud 9 Chordiant Framework and Nuance Gatekeeper
Proven experience in Python-based integrations and building secure, cloud-native solutions across contact centre and enterprise platforms
Collaborative decision-making processes, partnering with business and technology colleagues to articulate and evolve architectural direction
Creating business cases to influence senior stakeholders to secure investment for architecture initiatives
Participating in overseeing and assuring the quality of architecture designs, with a focus on risk management and governance
Supporting architecture and design reviews to validate that solutions meet business needs and comply with architecture standards
People capability development, including mentoring, supporting professional development, encouraging knowledge sharing across architecture teams and promoting best practices