Credit Manager – Merchant & Payments Risk

Role Overview

• Maintain dedicated oversight of the merchant and corporate payments portfolio, including exercising delegated credit approval authority.
• Complete in-depth due diligence reviews of underwriting proposals and creditworthiness for merchant and payments products, including recommendations to senior risk leaders.
• Maintain continuous communication with business line representatives to understand exposure characteristics and onboarding requirements.
• Present credit proposals and transaction rationales at committee level.
• Maintain post-boarding risk oversight of the portfolio to monitor adherence with risk appetite, credit criteria, policy compliance, sector concentration, loss provisioning, and problem credit management.
• Participate in new deals and pipeline reviews, including prospective meetings with internal and external stakeholders.
• Review and manage change requests to the credit terms of existing corporate products including but not limited to redemptions, extensions or early terminations.
• Work with other members of the Credit Risk Management team to analyse credit risk metrics and indicators, providing insightful reporting and recommendations to senior management to support informed decision-making.
• Leverage market intelligence and CRM MI to monitor economic, geopolitical, and industry trends that impact risk in the portfolio and validate adequacy of credit strategies.

Requirements

• Bachelor’s degree in finance, Economics, Business, or a related field.
• Extensive experience (8+ years) in credit risk management within a financial institution, preferably covering commercial payments products in business banking or corporate portfolios.
• Excellent written, presentation, and communication skills with the ability to articulate key messages in a concise manner.
• Analytical and problem-solving skills to interpret data/trends and draw actionable insights.
• Expert understanding of credit risk, methodologies, and regulatory requirements (e.g. Basel, CRR, EBA).
• Familiarity with financial analysis, or a professional certification such as FRM, CFA, ACA/ACCA or similar are desirable.

Benefits

• Performance-based incentives for eligible employees (as defined by relevant plan rules), awarded through transparent, objective criteria that recognize both individual and company performance.
• Inclusive equitable benefits that are accessible to all employees and focused around our 3 main pillars of financial wellbeing, health & wellness).
• Continuous development opportunities including training, education support, and career progression pathways based on inclusive and transparent criteria.
• Employee recognition programs that celebrate achievements and milestones for all.
• Clearly defined salary ranges aligned with industry benchmarks and internal equity standards.
• We regularly review our compensation and benefits to ensure they remain competitive, inclusive, and responsive to employee needs and market trends.