Lead end-to-end execution and ownership of the Risk and Control Self-Assessment (RCSA) program, including bi-annual or annual risk assessments, inherent and residual risk ratings, control documentation, walkthroughs, and evaluation of control design and operating effectiveness.
Oversee issue management and remediation activities, including identification, documentation, and tracking of control gaps, audit findings, and regulatory issues, ensuring timely closure supported by appropriate evidence and executive reporting.
Manage the identification, reporting, and analysis of non-financial risk events (incidents), including accurate classification, root cause analysis, and actions to prevent recurrence.
Integrate RCSA data with other non-financial risk programs (e.g., compliance, business continuity, IT security) to deliver a comprehensive and consolidated view of the risk profile.
Serve as a trusted advisor and subject-matter expert to senior leaders, process owners, and staff by providing guidance, training, and oversight to strengthen risk management practices and reinforce a strong risk culture across the business.

10-15 years of experience in operational risk management, non-financial risk, internal controls, or audit within financial services.
Demonstrated experience leading first line risk programs.
Deep understanding of RCSA methodologies, control design and assessment, issue management, and root cause analysis.
Proficiency with GRC platforms and analytics tools, including AI-enabled solutions and Business Intelligence tools such as Alteryx.
Strong stakeholder partnership, executive communication, and influence skills.

Health, Life, Voluntary Lifestyle, and other benefits and perks that enhance an employee's physical, mental, emotional, and financial well-being

Non-Financial Risk Programs Lead – Technology and Operations Risk Management

Key skills