Perform installation, configuration, diagnostics, maintenance, and repair on mechanical, electrical, and electromechanical systems including HVAC-related components
Troubleshoot, diagnose, and resolve system malfunctions using established methods and technical knowledge
Learn to diagnose, repair, and perform routine maintenance on Passenger boarding bridge systems, Electrical and control systems, JetAire and Jetpower systems, and Mechanical systems
Conduct a Hazard Safety Assessment prior to each job to ensure a safe working environment
Travel regularly to domestic and occasional international customer sites to perform field service functions
Maintain and manage service tools and repair inventory in field service vehicle
Communicate directly with customers to assess product usage, gather technical feedback, and provide basic operational guidance
Document service activities, repair actions, and customer interactions clearly and accurately

High School Diploma or GED and five (5) or more years of relevant experience in machine assembly, automotive or equipment maintenance, facilities maintenance, or light fabrication
Valid driver’s license must be maintained at all times
Ability to obtain a passport
Ability to pass a TSA background check
Strong mechanical and technical skills with foundational electrical troubleshooting capability
Ability to read and interpret basic schematics and technical documentation
Ability to travel up to 80%

Senior Field Service Technician – PBB

Key skills