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Principal Software Engineer – Customer Journey
HubSpot
Remote
Website
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Principal Software Engineer – Customer Journey
United Kingdom
Full Time
6 days ago
$175,920 - $281,520 EUR
Visa Sponsorship
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Key skills
Distributed Systems
AI
ML
GenAI
About this role
Role Overview
Build intelligent, AI-powered customer experiences
Own platform-level architecture
Be a hands-on, high-leverage builder
Drive simplicity in complex systems
Partner across product and engineering
Raise the bar across the org
Requirements
Proven experience building and scaling distributed systems used by millions of users.
Strong architectural instincts with a bias toward quick iteration, simplicity, clarity, and extensibility.
Experience applying ML or GenAI in real products, with a healthy skepticism for “magic” and a bias toward trust and control.
A track record of owning and delivering large, and complex cross-team initiatives.
Comfort operating in ambiguity and turning it into clear plans and working systems.
A hands-on mindset — you lead by building, not just by guiding.
Strong product intuition and a focus on delivering real customer value.
Tech Stack
Distributed Systems
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Principal Software Engineer – Customer Journey at HubSpot | JobVerse