Conduct customer, market, and UX research (interviews, surveys, usability testing) to understand user workflows, pain points, and drivers of purchase and retention.
Own and maintain product roadmaps for assigned products, analyzing product metrics and other research to ensure roadmap alignment with customer needs, business goals, and delivery capacity.
Support senior product leaders in developing longer-term product strategy by synthesizing data into clear product insights, problem statements, and prioritized recommendations for new investments.
Own and deliver the business plan and P&L for assigned, existing products, including revenue forecasting, expense planning, and performance tracking.
Collaborate closely with UX, engineering, marketing, and customer-facing teams to deliver product enhancements from concept through launch.
Translate product ideas into user stories, requirements, and acceptance criteria in partnership with Product Owner.
Support go-to-market and launch planning activities, including sales support tools, and post-launch analysis by tracking usage, customer feedback, and performance metrics.
Monitor and report on competitive offerings and market trends to inform incremental product improvements.
Manage and communicate project schedules, goals, and dependencies; coordinate cross-functional initiatives and regularly report statuses to supervisor and key stakeholders.
Serve as the expert on product features and value proposition; present to sales teams and occasionally customers, articulating positioning within the Medical Education and Medical Practice suite.
Requirements
3+ years of experience in product management
Demonstrated experience owning or contributing to a product business plan, including revenue forecasting and expense planning
Experience working cross-functionally with engineering, editorial, design, and business partners
Strong analytical skills and comfort using data to inform decisions
Clear written and verbal communication skills, with the ability to translate insights into actionable product work
Experience with digital products in healthcare, medical education, publishing, or subscription-based businesses preferred