Ensure the smooth, efficient, and member-focused operation of the SCAN Central Center location
Oversees daily operations of the SCAN Central Center to deliver a safe, welcoming, and member-focused experience.
Manages budget and forecasting, staffing, scheduling and program logistics, vendor contracts, and facility/IT coordination.
Serves as the primary on-site and on-call point of accountability for facility readiness, issue escalation, and continuous improvement in center performance and member engagement.
Develop and manage annual center budget and forecasting; manage expenses and supplies.
Manage vendor contracts and ensure compliance with policies/procedures.
Oversee the daily operations of the center.
Responsible for opening and closing the center location.
Conduct routine facility readiness checks during opening and closing.
Manage center staff (e.g., administrative team, program coordinators, event staff, health educators as applicable) — hiring, training, performance monitoring, staffing schedules.
Develop and track center performance metrics, implement improvements, and prepare and present financial and performance reports to leadership.
Work across major functional areas to drive Center results and engage in strategic planning for growth/services/member experience enhancements.

7++ years managing operations of a hospitality facility, community center, or healthcare/ wellness site
7+ years Budgeting and financial oversight experience
Bachelor’s Degree or equivalent experience
Knowledge of healthcare/wellness services, community resource navigation is a plus
Multitasking, prioritizing, driving results, improving processes.
Ability to handle and resolve escalated issues with tact, empathy and decisiveness.
Comfort in a member-facing environment and strong customer service orientation.
Budgeting and financial oversight (forecasting, expense management, reporting).
Familiarity with scheduling and event coordination.
Facility management and vendor oversight (repairs/maintenance, housekeeping, contracts.
Proficiency with standard office technology (e.g., Microsoft Office suite)
Ability to respond to facility emergencies or operational issues outside of standard business hours, either directly or through management of an on-call rotation.

An annual employee bonus program
Robust Wellness Program
Generous paid-time-off (PTO)
11 paid holidays per year, 1 floating holiday, birthday off, and 2 volunteer days
Excellent 401(k) Retirement Saving Plan with employer match
Robust employee recognition program
Tuition reimbursement

Center Administrator

Key skills