Senior Learning Experience Designer

Role Overview

• Design blended learning experiences aligned to SIA competency matrices and career pathways.
• Translate competency assessment results and performance data into clear learning objectives, training plans, and development pathways.
• Develop field-ready training assets, including: Instructor-led training (ILT) materials, Facilitator guides, Participant workbooks, Hands-on lab activities, Job aids and field reference guides, Scenario-based exercises and assessments.
• Ensure training content is practical, accurate, and usable for technicians and other operational roles.
• Support the development, refinement, and maintenance of SIA competency frameworks by translating job requirements, assessment results, and field realities into clearly defined, measurable competencies and learning expectations.
• Partner closely with SMEs to ensure technical accuracy while maintaining instructional clarity and usability.
• Facilitate working sessions with SMEs to extract job-critical knowledge, workflows, and decision points.
• Design assessments that measure competency, not just knowledge retention.
• Use assessment results, learner feedback, and performance outcomes to refine and improve learning experiences.
• Support the evolution of SIA programs such as onboarding, skill development, and advanced technical pathways.
• Ensure learning solutions align with SIA governance, standards, and long-term roadmap.
• Support knowledge management efforts by organizing, standardizing, and maintaining learning content within the SIA Knowledge Library to ensure accuracy, usability, and consistency over time.

Requirements

• Bachelor’s degree in Instructional Design, Learning Experience Design, Education, or related field.
• 5–8+ years of hands-on experience designing and developing learning experiences.
• Demonstrated experience designing training for technical, field-based, or skilled‑trade roles.
• Strong understanding of competency-based learning and performance-focused development.
• Proven ability to translate real-world job tasks into effective learning solutions.
• Portfolio of previous work required. This can include examples of: Technical training materials, Facilitator guides or job aids, Scenario-based or hands-on learning solutions, or Evidence of practical application in operational environments.
• Proficiency in MS Office (especially Excel, PowerPoint, Word).
• Experience working within an LMS environment, including publishing content, supporting assessments, and reviewing learner progress data.
• Excellent time management skills to prioritize and manage multiple requests from various avenues, and the ability to change direction in response to fluctuating circumstances.
• Ability to work independently with multiple people at many levels and as part of a team.
• Attention to detail and problem-solving abilities.
• Ability to manage responsibilities independently and drive tasks to completion with minimal supervision while delivering high-quality results.
• Customer-service orientation and ability to manage deadlines.
• Ability to use AI in a corporate setting as a tool to perform daily tasks.
• Strong communication skills.

Benefits

• Inclusion in Operational Incentive Program, which shares excess profits as bonuses.
• 4% Matching 401K
• Health, dental, and other elective insurances