Senior Claims Specialist – Accident & Health

Role Overview

• Provide technical guidance and analysis for complex and high-value claims
• Assist in implementing and maintaining claims management strategies
• Maintain comprehensive knowledge of insurance guidelines and policies
• Build and maintain relationships with stakeholders
• Manage a portfolio of complex or high-value claims
• Act as an escalation point for customer complaints
• Provide senior technical expertise and mentoring for team development
• Engage with the team to encourage partner relationships
• Support process improvement through negotiation and dispute resolution

Requirements

• Relevant experience in classes
• Management of complex and/or high value claims
• Involvement with relevant industry groups
• Tertiary Degree or equivalent combination of education and work experience

Benefits

• Hybrid Working – a mix of working from home and in the office
• 22 weeks of paid leave for family growth, with 12 weeks available to all parents on a gender-equal basis
• Competitive 401(k) program with company match up to 8%
• Well-being program including holistic wellbeing coaching, gym membership, confidential counselling, financial and legal advice
• Tuition Reimbursement for professional certifications, and continuing education
• Employee Network and Community – QBE actively supports six Employee Networks, and many ways to give back to your community