Personal Lines Short Term Insurance Client Service, Retentions
South Africa
Full Time
4 hours ago
No Sponsorship
Key skills
Risk Management
About this role
Role Overview
- Deliver dynamic customer service by answering incoming calls timeously
- Resolve customer queries and upsell other indirect insurance products on offer
- Offer financial advice to the customer and handle retentions
- Customer satisfaction, call resolution, quality assurance of service and calls, and compliance
Requirements
- 3 years Experience
- Home Language Afrikaans advantageous
- FAIS Fit and Proper Requirements Applicable to this Role
- FSCA-Approved Qualification Regulatory Exam for Representatives (RE5)
- Product Specific Training once Onboarded
- Class Of Business Training
- Continuous Professional Development
- Attest To Honesty, Integrity, and Good Standing
- Further Education and Training Certificate (FETC): Insurance and Risk Management (Required)
Benefits
- Equal opportunity employer and affirmative action
- Preference for candidates from designated groups