Key skills
SOAPVisualforceSalesforceAgileScrum
About this role
Role Overview
- Own architecture decisions for OmniStudio/Vlocity configuration including OmniScripts, FlexCards, DataRaptors, Integration Procedures, and DataPacks.
- Prioritize configuration and platform-native PSS capabilities over custom development — exhaust declarative and OmniStudio options before writing custom Apex or LWC.
- Review user stories, estimate story points, and allocate stories to developers before sprint planning.
- Lead the dev squad in technical discussions and solution design sessions.
- Conduct code reviews and enforce development standards across teams of onshore and offshore developers.
- Execute and coordinate deployment across SIT, UAT, and production environments; manage SFDX and Vlocity CLI tooling.
- Monitor production stability; log and triage defects identified in production environments.
- Follow up on Salesforce support tickets escalated to Salesforce Professional Services or support.
- Lead data migration efforts including complaint and licensing data migration workstreams.
- Support UAT phases including manual steps, user creation, and issue triage.
- Collaborate with the Business Analyst and Product Owner to refine user stories, validate acceptance criteria, and flag scope or dependency issues early.
- Develop Apex (classes and triggers), Lightning Components/LWC, and declarative flows to extend Salesforce PSS for licensing and regulatory workflows.
- Design and configure constituent-facing Digital Experience (Community) sites including user registration, portal access, and self-service licensing workflows.
- Design and implement role-based access controls, permission sets, sharing rules, and data visibility patterns appropriate for multi-agency government environments.
- Build and maintain REST and SOAP API integrations, platform events, and outbound messaging to connect Salesforce PSS with external agency and state systems.
- Build and maintain client trust with agency stakeholders; serve as technical point of contact for agency technical teams.
- Contribute to LPI practice development — help build reusable patterns and tooling for future state government PSS implementations.
Requirements
- Bachelor's degree in Computer Science/Information Systems or related STEM field.
- 5+ years of custom Salesforce development (Apex, LWC, Aura, Visualforce).
- 3+ years hands-on experience with Salesforce OmniStudio (formerly Vlocity) — OmniScripts, FlexCards, DataRaptors, Integration Procedures.
- Experience with Salesforce Public Sector Solutions (PSS) or Salesforce Industries (formerly Vlocity Government) strongly preferred.
- Proven experience as a technical lead or senior developer on Salesforce delivery teams.
- SFDX CLI and Vlocity CLI proficiency — project retrieve, deploy, DataPack import/export.
- Experience with multi-environment deployment pipelines (dev / SIT / UAT / production).
- Strong declarative skills: Lightning flows, Validation Rules, Approval Processes, formula fields.
- Experience designing and building Salesforce Digital Experience (Community) sites for constituent self-service portals.
- Strong implementation experience with Profiles, Permission Sets, role hierarchies, sharing rules, and multi-agency data visibility models.
- REST and SOAP Web Services, Apex Callouts, Outbound Messaging, platform events, and streaming API.
- Data migration experience — extraction, transformation, and load for government licensing or regulatory data.
- Salesforce Certifications required: Platform Developer I.
- Platform Developer II highly preferred.
- OmniStudio Developer certification preferred.
- Strong analysis and troubleshooting skills; ability to diagnose production and sandbox environment issues.
- Ability to work in Agile/Scrum team scenarios.
Tech Stack
- SOAP
- Visualforce
Benefits
- Competitive Pay
- Paid Time Off
- Sick Leave
- Public Holidays
- STD/LTD
- Health and Dental
- 401(k)