Key skills
Sales
About this role
Role Overview
- Play the lead role in real-time on-camera interactions with customers
- Use various methods (live video, telephone and chat) to sell products and services
- Provide a premier sales experience to online shoppers
- Access and maintain records in appropriate point of sale systems
- Handle customer contracts and warranties, processing credit applications, completing orders
- Educate and engage customers through product demonstrations over video software
- Ensure adherence to channel-specific methods, procedures and clean-desk policies
Requirements
- 1-3 years of retail, customer-facing and/or call center sales experience
- Ability to sit or stand for long durations (e.g., 8 hours) and engage with customers as dictated by needs of the business
Benefits
- Medical/Dental/Vision coverage
- 401(k) plan
- Tuition reimbursement program
- Paid Time off and holidays
- Sick leave
- Paid Parental Leave
- Adoption Reimbursement
- Disability Benefits
- Life and Accidental Death Insurance
- Employee Assistance Programs (EAP)
- Employee discounts up to 50% off on eligible AT&T mobility plans and accessories