Senior Quality & Process Control Engineer – HSS

Role Overview

• Establish, deploy and maintain robust process controls across all High Security and Safety product categories.
• Ensure full compliance with stakeholder specifications, requirements, FIRAS standards, UKCA regulations and internal engineering rules.
• Define and monitor inspection and testing procedures from raw material receipt through to final site sign-off.
• Manage Tier 1 contractor quality platforms to capture site snags and track resolution.
• Own the end-to-end CAPA lifecycle, from non-conformance identification through to long-term corrective actions.
• Lead root cause analysis using structured methodologies such as 5 Whys, Fishbone, FMEA and layered audits.
• Work closely with Engineering, Manufacturing, Project Delivery and Installation teams to embed preventive controls and eliminate repeat issues.
• Attend UK project sites to validate installation quality and compliance for: Windows and doors Riser and service doors Timber and joinery packages FF&E and locking systems.
• Provide real-time technical support to installation teams.Conduct site inspections, installation audits and final compliance checks.
• Maintain end-to-end product traceability using digital systems (e.g. QR-code and component tracking).
• Produce, review and approve quality documentation including: Inspection & Test Plans (ITPs) Compliance packs Certificates and as-built records.
• Deliver clear, transparent quality reporting to clients and stakeholders.
• Provide early-stage quality input and risk assessment during pre-construction phases.
• Build trusted relationships with key partners, stakeholders and other strategic contractors.

Requirements

• Significant experience in quality leadership within manufacturing, construction or high-security environments
• Strong knowledge of MoJ/HMPPS specifications and custodial product requirements.
• Proven background in CAPA, root cause analysis and process improvement.
• Comfortable supporting high-pressure construction sites and multi-site operations.
• Excellent communication skills with strong client-facing capability.
• Willingness to travel nationally and work flexibly.

Benefits

• Flexible working hours
• Professional development opportunities