About this role

Assist with auditing client case files and case notes according to compliance standards via Apricot
Support with conducting mock audits to prepare files for audit standards
Create and maintain training library on new/updated Standard Operating Procedures (SOPs)
Gather resources and create trainings for staff professional development
Draft internal guides on Program guidelines and how to complete processes within compliance standards
Create and implement employee onboarding trainings for Programs staff to access via SharePoint
Gather staff feedback on internal trainings via Microsoft Forms or similar program
Assist in hosting all-staff trainings for Programs staff
Update SharePoint via Excel trackers on training attendance to support compliance needs
Participate in team and all-staff meetings as applicable

Interest in international, refugee, asylee, and/or immigrant issues
Professionalism, discretion, and maturity in dealing with confidential information
Excellent oral and written communication skills
Highly organized with great attention to detail
Experience in creating trainings and/or presentations
Confident in public speaking and/or training delivery
Proficiency in Microsoft Word, Excel, Outlook, and PowerPoint

Training & Compliance Intern

Key skills