Partner Strategy Lead

Role Overview

• Relationship Ownership: Become a trusted advisor/partner to senior leaders, known for expertise and project execution to deploy Stellic as an enabler of student success. Owner of the strategic-level partner relationship — understanding their priorities and translating them into a roadmap of initiatives Stellic can deliver against.
• Strategic Planning: Co-develop multi-year success plans with partner institutions that align Stellic's platform capabilities to their goals, challenges, and overall student success strategy.
• Initiative Leadership: Lead a portfolio of 1–3 concurrent Stellic initiatives per partner. Define scope, success metrics, and executive alignment. Hand off execution to the delivery team while maintaining strategic oversight and accountability for outcomes.
• Partner Communication: Present business reviews, initiative progress, strategy recommendations to key stakeholders that cultivate and retain long-term relationships with senior leaders.
• Value Realization: Establish clear Partner retention and success goals, including high product adoption and high platform utilization, and own delivery of those goals. Ensure NPS is at or trending to our goal of 70. Identify potential opportunities for upsell that increase the impact on the Partner's Stellic strategic plan for student success.
• Renewal & Expansion: Ensure renewals as a result of value delivered. Identify and develop expansion opportunities, both adding FTEs and additional modules, based on execution of the strategic plan and new initiatives.
• Thought Partnership: Be a strategic “voice of the customer” thought-partner for our internal teams (product, marketing, sales) to recognize potential improvements for Stellic’s Product and Partnership experience.

Requirements

• 2+ years professional background in education technology.
• 3–6 years of experience in management consulting, strategy, or engagement management at a technology or systems integration firm, leading critical client engagements.
• Bachelor's degree required; advanced degree or prior experience in higher education a plus.
• Proven executive presence, engaging senior stakeholders, facilitating strategic conversations, and earning trust at the leadership level.
• Initiative and project fluency with ability to scope, structure, and track a strategic program to deliver the desired outcomes.
• Comfort with ambiguity and bureaucracy, working effectively with slow-moving institutions with complex political dynamics. Ability to navigate multi-stakeholder environments and build strong relationships across organizations.
• Strong analytical instincts to identify what's driving or blocking adoption, build a compelling ROI narrative, and present data in a way that resonates with non-technical executives.
• Persuasive communication skills, able to influence and inspire decision-making. Deep empathy for stakeholders and motivation to help them achieve their goals.
• Strong organizational skills with ability to manage a caseload of 25 partners.
• Experience and success leading commercial conversations, including upsells and renewals
• Start-up mentality and approach: collaborative team player, proactive problem solver, scrappy and tenacious, overall goal-oriented with a focus on outcomes over tasks and the ability to “get it done no matter what”.
• Genuine passion for higher education and student success.
• Naturally aligned with Stellic’s values: My Heart is in the Work.
• Comfortable with travel (domestic, occasional international).

Benefits

• Competitive salary, equity, and a culture of excellence, speed, and ownership.
• Work and learn from some of the most prominent thought leaders in higher education and SaaS.
• Generous stock options in a Series A stage startup.
• Flexible, outcome-based culture.
• Comprehensive health insurance, with Stellic covering 99% of your premium and 75% for dependents on our base plan.
• 401K and commuter benefits.
• Annual international retreats in some of the most beautiful cities & towns.