Product Manager – Contracting

Role Overview

• Own the strategy, vision and roadmap for Contracting, expanding contract coverage (B2B, export, time-of-use) and extending support to new markets and regions.
• Drive internationalisation of contracting capabilities, ensuring the platform supports compliant contracting across each regulatory jurisdiction without bespoke builds.
• Champion the integration of AI across contracting
• from automated compliance validation and intelligent contract generation to AI-assisted lifecycle communications
• driving toward AI-enabled energy operations.
• Make evidence-based prioritisation decisions, using AI-powered tools to improve estimation accuracy, and discussing trade-offs transparently with stakeholders.
• Define and track key product outcomes
• contract compliance rates, price protection accuracy, communication timeliness, rate change accuracy
• using dashboards and data to drive continuous improvement.
• Work closely with upstream (Product Catalogue & Quoting) and downstream (Consumer Account Management, Billing) teams to ensure seamless integration across the customer account lifecycle.
• Represent users confidently, advocating for research across supplier operations teams, compliance officers, and end consumers, and leveraging AI-powered research tools to accelerate insight at scale.
• Build long-term stakeholder relationships including regulatory and compliance teams, influencing effectively to drive alignment and outcomes.
• Create and maintain a prioritised roadmap, drafting PRDs and specifications, leveraging AI to accelerate documentation and analysis.

Requirements

• Demonstrable experience owning and delivering a contracting, agreements, or subscription management capability end-to-end within a SaaS platform.
• Experience scaling a product across multiple markets or regulatory jurisdictions while maintaining a coherent platform.
• Strong track record of using AI and data to drive product decisions, with a vision for how AI can transform contract management at scale.
• Ability to make autonomous, data-informed product decisions and communicate them clearly.
• Experience managing complex stakeholder relationships, including commercial partners, regulatory/compliance teams, and cross-functional product peers.
• Practitioner-level Agile knowledge with experience running or contributing to delivery ceremonies.
• Experience in industries with complex contracting requirements is welcomed
• energy, insurance, telecoms, financial services, or other regulated SaaS environments.
• Comfortable with technical concepts (APIs, data models, rules engines, compliance logic).
• Experience with compliance-driven product requirements (consumer protection, cooling-off periods, regulatory reporting) is desirable.

Benefits

• 25 days’ holiday + bank holidays
• Option to buy or sell 5 extra annual leave days per year
• Vitality Health Insurance, including private healthcare, virtual GP access, mental‑health support and wellbeing perks (50% off gym memberships -Virgin Active, Nuffield, PureGym)
• Pension with 5% matched contribution
• Regular team‑wide and company‑wide events
• 2 volunteering days per year to give back
• Remote‑first working environment with offices in London and Nottingham