Key skills
Project ManagementCommunicationRemote WorkCustomer SuccessAccount Management
About this role
Role Overview
- You coordinate communication between internal departments and clients
- You develop long-term client relationships and maintain them through regular, personal interaction
- You identify individual client needs and ensure their satisfaction
- You keep clients informed about new benefits, developments, and optimization opportunities
- You expand the benefits offering and successfully implement innovative bonus models
Requirements
- Degree in business administration or equivalent qualification
- At least two years of professional experience in key account management, project management, or customer success management
- Strong service and customer orientation, empathy, assertiveness, and excellent communication skills
- Independent, solution-oriented working style with strong planning and coordination abilities
- Business-fluent German and English, both written and spoken
Benefits
- Flexible working hours
- Modern office on Fuerteventura or remote work from the Canary Islands
- Workation with extras: Up to 4 weeks of EU workation per year — including flight & accommodation when choosing Munich as the location
- 30 days of vacation
- Permanent contract
- Private supplementary health insurance