Key skills
Communication
About this role
Role Overview
- Timely and comprehensive settlement of claims arising from road, sea and air transport.
- Gathering documentation to determine liability for the incident.
- Correspondence in English.
- Analysis of the collected documentation and preparation of decisions to pay or refuse compensation.
- Conducting recourse proceedings against entities responsible for the damage.
- Ongoing contact with customers and DSV units.
Requirements
- You have a very good command of English.
- You are proficient in MS Office.
- You are able to make decisions independently and have highly developed communication skills.
- You are able to work under time pressure.
- Nice to have Experience in insurance, logistics or customer service
- You have a very good command of French
Benefits
- Employment based on an employment contract, along with a comprehensive benefits package
- Training and development programs, as well as access to an e-learning platform
- Onboarding program with the support of a dedicated Buddy
- Participation in an annual, company-wide integration event
- A work environment based on Scandinavian organizational culture
- Opportunities for growth through our internal program
- sharing the costs of sports activities
- private medical care
- sharing the costs of foreign language classes
- sharing the costs of professional training & courses
- life insurance
- integration events
- corporate gym
- corporate sports team
- coffee / tea
- parking space for employees
- extra social benefits
- holiday funds
- christmas gifts
- employee referral program
- charity initiatives
- bicycle parking
- modern and ergonomic office
- yoga in the office