Customer Service Specialist
Monterrey, Nuevo León, Mexico
Full Time
2 days ago
Visa Sponsorship
Key skills
Communication
About this role
Role Overview
- Provide end-to-end, single point of contact support for our best customers
- Set up and define process per customer’s requirements
- Complete forms, applications and/or customer requests
Requirements
- Customer retention and market expansion
- End-to-end account and relationship support
- Proactively anticipate customer needs
- Strong knowledge of account, products
- Marketing strategy support
- Communication with internal departments
- Business travel required
- Perform other duties as assigned