Customer Service Representative (Remote) | $16.00 per hour | Starts 5/14/26

Carenet Health is a company dedicated to improving healthcare experiences for consumers. They are seeking a Customer Service Representative to assist patients with their healthcare needs, respond to inquiries, and provide support in a remote work environment.

Responsibilities:

• Using excellent communication and multitasking skills, responds timely to customer inquiries and process requests
• Research customer issues and find workable solutions
• Provide response to inquiries including scheduling appointments, referral inquiries
• Assist with insurance questions, medication requests or general information requests
• Identify and understand customer needs; quickly gain customer trust and confidence
• Have fun learning new products and projects!
• The best part, you will be making a difference in someone's life!

Requirements:

• High School diploma/GED or equivalent (will be validated during background check)
• Six or more months of general business experience, preferably in a customer service environment, or the equivalent in related work experience
• Strong communication skills via phone, email, chat, etc
• Excellent customer services skills
• Excellent demonstration of caring, empathy and compassion
• General knowledge of Windows PC, Microsoft Outlook, Word and Excel, CIB, Teams, Tower, and BSA
• Flexible with work schedule
• Able to provide 2 monitors 22 inch each with both HDMI and Display ports