Claims Management Specialist – Legal Assistant

Role Overview

• Independent handling of your own cases – not an assistant role
• Telephone and written communication with debtors, clients and partners
• Assessment of case facts and decision-making on further action within your area of authority
• Coordination and liaison with external law firms
• Participation in the development and optimization of processes

Requirements

• Qualification as a legal assistant/paralegal or comparable qualification
• Experience in claims management, debt collection or enforcement proceedings
• Structured and independent way of working
• Clear, solution-oriented communication
• Team player with a strong sense of responsibility

Benefits

• High level of responsibility in day-to-day work
• you handle your cases independently and make decisions within defined limits.
• Clear workflows and responsibilities
• you work in an environment with structured processes and reliable frameworks.
• Stable prospects with development opportunities
• after onboarding you can develop specialist focus areas and potentially specialize.
• Flexible working hours (core hours 10:00 – 15:45)
• Option for remote work – currently up to 2 days per week
• Central location with excellent transport links
• Attractive compensation and performance bonuses
• Job ticket / parking / company bike (JobRad)
• Structured onboarding and regular training