Operate at both strategic and tactical levels, translating high-level architecture and business objectives into actionable technical tasks, with end-to-end ownership from design through delivery
Design scalable, enterprise-level ITSI architectures aligned to business services and outcomes, with experience across full lifecycle ITSI implementations
Apply deep Splunk ITSI expertise in service modeling, KPI design, event analytics, Episode Review, glass tables, and visualization
Leverage strong AIOps and event correlation knowledge, with experience integrating with OBM, ServiceNow, or similar platforms
Utilize strong Splunk platform fundamentals, including SPL, data strategy, and performance considerations
Requirements
Minimum 8-10 years of experience with Splunk operations, including end-to-end IT Service Intelligence implementations
OBM and ITSI experience
Federal or large enterprise environment experience