Design and develop scalable training programs using instructional design best practices
Create and deliver role-based enablement content, including certifications, playbooks, mock sessions, and sales materials
Manage and optimize Learning Management Systems (LMS), ensuring content is accessible, organized, and engaging
Troubleshoot and improve enablement tools and systems to ensure seamless operations
Partner with cross-functional stakeholders to translate business needs into effective learning solutions
Leverage data from platforms such as Salesforce, Tableau, and enablement tools to identify gaps and improve program performance
Support go-to-market teams by building content that strengthens sales narratives, objection handling, and customer engagement
Lead projects end-to-end with minimal supervision, ensuring timely and high-quality delivery
Continuously refine processes and programs to improve efficiency and scalability

5+ years of experience in enablement, learning & development (L&D), or instructional design
Hands-on experience administering and optimizing Learning Management Systems (LMS)
Proven experience creating sales enablement content (e.g., pitches, playbooks, messaging frameworks, objection handling)
Strong instructional design skills with a portfolio demonstrating engaging, effective content
Experience supporting go-to-market teams such as sales, account management, or partnerships
Strong cross-functional collaboration and stakeholder management skills
Proficiency with tools such as Salesforce, Tableau, Slack, Google Workspace, Asana, or Airtable
Excellent organizational and project management skills
Solutions-oriented mindset with the ability to identify problems and implement improvements.
Experience in a SaaS or technology-driven environment (Preferred)
Familiarity with enablement platforms such as Highspot or Gong (Preferred)
Background in hospitality, travel, or marketplace business models (Preferred)
Ability to adapt quickly in fast-paced, evolving environments (Preferred)

Enablement Program Manager

Key skills