Technical Architect – Director

Role Overview

• Serve as a trusted advisor to clients, helping them navigate their journey to becoming an Agentic Enterprise through Agentforce, Data Cloud, and the broader Salesforce platform
• Lead enterprise-level Technical Architecture and Governance, ensuring solutions are AI-ready, scalable, and aligned to Salesforce's Well-Architected Framework
• Architect and govern solutions that integrate Agentforce, Data Cloud, MuleSoft, and multi-cloud Salesforce capabilities to unlock end-to-end business value
• Guide customers and colleagues in rationalizing and deploying emerging AI technologies — including agentic AI, LLM orchestration, and autonomous workflows — that drive measurable business outcomes
• Identify and lead internal critical initiatives to grow the consulting practice; contribute thought leadership on AI architecture, data strategy, and the agentic enterprise
• Contribute to a program vision while advising on enabling technologies, with a strong focus on Agentforce, Data Cloud, and MuleSoft Agent Fabric
• Work closely with Delivery Managers, Solution Architects, and clients to architect solutions that are extendable, AI-ready, and built to minimize technical debt
• Proactively identify and manage risk, and drive issues through to full resolution
• Manage customer expectations and negotiate solutions to complex problems with customers and third-party partners
• Champion AI governance and responsible AI practices in enterprise architecture, ensuring trust and security underpin every solution
• Define multi-year platform roadmaps that align technical debt reduction with AI-readiness
• Partnering with Customers to quantify the ROI of agentic transformations

Requirements

• Enterprise architecture or consulting experience, with a focus on large-scale platform transformations
• Hands-on experience or deep familiarity with Salesforce platform architecture, including one or more of: Agentforce, Data Cloud, MuleSoft, Service Cloud, or Sales Cloud
• Strong application design skills combined with expertise in data, integration, and security architecture — particularly in AI-enabled and agentic contexts
• Experience in Operating Model design for AI-driven organizations
• Experience designing solutions that incorporate AI and/or LLM technologies, including agent orchestration, prompt design, and automated workflow
• Strong presentation skills; able to effectively present and defend a point of view to executive and C-level audiences
• Proven ability to analyze, design, and optimize business processes via technology and integration
• Strong communication skills, both written and verbal, with the ability to translate complex technical concepts for diverse audiences
• Resourceful, entrepreneurial thinker who can navigate ambiguity and drive to solutions
• Experience leading and managing cross-functional teams

Tech Stack

• Cloud

Benefits

• Professional development opportunities
• Health insurance
• Flexible work arrangements