Change Management and Adoption Consultant

Role Overview

• The Change Management and Adoption Consultant will be responsible for supporting our client with their electronic health record (EHR) implementation.
• This position will help prepare end users for the new EHR through on site support utilizing change management and training tools.
• You will be the go-to resource for new users of the system, providing them change management tools and resources, analyzing workflows end-to-end, answering questions, solutioning problems, and helping users get set for success when the new system is live.
• Establishing and maintaining relationships with stakeholders across the landscape will be critical in ensuring alignment with program objectives.
• This position will be instrumental in supporting training, change management, go-live, and sustainment activities.
• The candidate will support the development of work products and deliverables; establish relationships with primary clients and stakeholders; and identify opportunities to improve processes.
• Support change management implementation and execute the overarching change management strategy
• Deliver change management communication to inform the organization of the OCM program and upcoming organizational change
• Provide insight and manage coordinated change impacts across the impacted organizations /personas
• Support pre-go-live activities including training and adoption events
• Guide client conversations towards effective outcomes
• Educate business partners about the value of change management and engage the community of change practitioners across the organization
• Build relationships with your service line staff to ensure you are a key POC for them throughout the weeks leading up to go live
• Work with clients and team to identify opportunities for improvement
• Develop slide decks / presentations
• Collaborate with stakeholders to track progress on initiatives and workstreams

Requirements

• Must be U.S. citizen and be able to obtain a Public Trust clearance
• Minimum of Bachelor's Degree
• Minimum 3-5 (5+ years preferred) of change management or training experience
• Ability to work 12-hour shifts on site during pre
• and post go-live activities
• Experience working directly in the Oracle Health/Cerner EHR as a clinician, administrative staff, or other end user
• Knowledge of the use of Microsoft Office Products and related applications
• Demonstrates abilities and success with identifying and addressing client needs: actively participating in client discussions and meetings; communicating a broad range of firm services; preparing concise, accurate documents
• Must be organized, self-motivated and able to multitask in a fast paced and dynamic work environment
• Demonstrated ability to excel both independently and as a team member in a lively, collaborative environment
• Excellent written and verbal communication skills, including ability to present to executive leadership
• Ability to managing deadlines and recurring deliverables
• MUST BE WILLING TO TRAVEL UP TO 100%

Tech Stack

• Oracle

Benefits

• Medical, Rx, Dental & Vision Insurance
• Personal and Family Sick Time & Company Paid Holidays
• Position may be eligible for a discretionary variable incentive bonus
• Parental Leave and Adoption Assistance
• 401(k) Retirement Plan
• Basic Life & Supplemental Life
• Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
• Short-Term & Long-Term Disability
• Student Loan PayDown
• Tuition Reimbursement, Personal Development & Learning Opportunities
• Skills Development & Certifications
• Employee Referral Program
• Corporate Sponsored Events & Community Outreach
• Emergency Back-Up Childcare Program
• Mobility Stipend