Provide highly visible customer support through on-site installation of complex equipment
Oversee required diagnoses, troubleshooting, service, and repair of equipment
Instruct customers in operation and maintenance of systems
Engage with customers to understand analytical workflows

BA Bachelor Degree in Applied Science, Biology, Chemistry, Electronics, Mathematics, Engineering, or related discipline OR Associate Degree in related discipline plus 5 years direct experience OR High School Diploma plus 7+ years direct experience with repair of laboratory equipment
3 years direct experience with repair of laboratory equipment
Technical critical thinking skills and attention to detail
MS Office skills: Outlook, PowerPoint, Word
Basic knowledge of analytical equipment and laboratory environment

Field Service Engineer – San Antonio

Key skills