About this role

Own the end-to-end experience of how users get access to Pluralsight — login, signup, SSO, and automated provisioning across authentication methods and enterprise identity systems, including emerging methods like AI agent-based access.
Identify and eliminate friction in the login and access experience for both individual learners and enterprise admins, with a focus on activation and retention impact.
Partner with engineering on provisioning and deprovisioning workflows, and with Sales and Customer Success on how identity requirements factor into enterprise deals and renewals.
Identify and prioritize net-new solution package opportunities based on market demand, competitive landscape, and Pluralsight's content strengths.
Partner with GTM, Customer Success, and Analytics to track and lead the business outcomes tied to your product line — including ARR contribution, churn drivers within your product area, and the pipeline of initiatives to improve it.

Requires a minimum of 4 years of related or equivalent experience; or 3+ years with an advanced degree
Experience as a Product Manager for SaaS or software products
Experience working with cross-functional Agile teams comprised of Engineers and Product Designers
Proven experience working with ambiguity and being able to build strategic direction and roadmap

Product Manager – Customer Identity & Access

Key skills