Provides advanced system support for Oracle R E-business Suite and related third-party applications acting as an internal Functional/Technical resource
Gathering business requirements
Design and maintenance of business applications
Application configuration
Systems testing
End-user production support
Provide functional support to the business
Research system functionality and operations using analytical and problem-solving skills
Anticipate business partner's questions and seek solutions with regular updates to the business partners
Provide adequate issue resolution with detailed documentation
Heavy contact with other company departments and outside vendors in support of international IT operations
Plan, organize and direct the implementation and/or development of supported applications in accordance with strategic business plans and industry standards on multiple large projects
Analyze and resolve functional/technical problems of supported applications and user needs
Document the requirements, implement solutions following the GMF Software Development Lifecycle methodology
Revise existing systems as necessary
Create, document and execute test scripts for supported systems
Monitor scheduled application interfaces and provide issue resolution
Interface with software vendors and suppliers in support of business applications
Coordinate with program development teams on software interfaces used by supported business applications
Provide direction to and mentor other teammates
Communicate with management and business partners on business systems and project status
Work closely with internal business units to facilitate project completion
Requirements
Advanced knowledge of business processes for supported business groups
Advanced knowledge of information technology systems, infrastructure and operations
Advanced working knowledge of information systems and operations systems for supported business groups
Knowledge of GM Financial's core business functions
Knowledge of security methodologies, policies, standards and best practices
Knowledgeable of best practices in information technology governance and regulatory landscape for financial institutions
Significant experience in a large and complex business environment
Working knowledge of the Corporate Business solution environment
Strong in the use of Microsoft Office software including strong ability to analyze data using Excel for reporting and data mining purposes
Strong people skills including the ability to interact with employees at all levels
Excellent written and oral communication skills
Ability to meet expected delivery dates and the tasks necessary to achieve objectives
Advanced ability to create and work RFC and SR tickets with Oracle on Demand, Oracle Managed Cloud Services and Oracle Support
Advanced computer skills and conversance in information technology issues
Advanced experience with data visualization concepts and tools
Knowledge of Oracle ERP Cloud Financials (GL, AP, BPM, SLA, FA, PAY, CE, iExp, AR Lite, RMC, OTBI Reporting and FCCS) preferred
Knowledge of EDMCS preferred
Coupa
Deadline oriented
Excellent writing and speaking skills
Must be a self-starter and able to manage the investigations function with minimal supervision
Accounting Knowledge, GAAP and IFRS
AIM Methodology and Project Management Lifecycle knowledge
Excellent Proactive Planning and Initiative in success of all project and support efforts
SQL Select and Advanced SQL
Tech Stack
Cloud
ERP
Oracle
Oracle ERP
SQL
Benefits
Generous benefits package available on day one to include: 401K matching
Bonding leave for new parents (12 weeks, 100% paid)
Training
GM employee auto discount
Community service pay
Nine company holidays
Senior Financial Analyst at GM Financial | JobVerse